Professional Standards Report

GHAR follows the National Association REALTORS® Code of Ethics and Arbitration Manual when it comes to professional standards. If you wish to file an ethics complaint, have a commission dispute that needs to be arbitrated or mediated, or have any questions about our professional standards program, please contact Shelley Devanney, Director of Executive Services, at 860-561-1800 ext. 1009 or email.

Professional Standards Case Report

1Q - 2020 YTD

Ethics Arbitration KeyBox Total
Cases Carried Over from 2019 6 1   7
Cases received 3     3
Cases Dismissed by Grievance or Transferred 2     2
Cases Withdrawn 2     2
Cases held in Abeyance pending other proceedings       0
Cases Pending 3     3
Cases eligible for the Citation Policy       0
Cases where Citations were issued       0
Cases where Citations were paid in lieu of hearing       0
Cases where a hearing was requested in lieu of paying Citation       0
Hearings where no violations found       0
Hearings where violations found 1     1
Cases that went to Mediation 1 - Pending     0
Mediations that were successful       0
Mediations that were unsuccessful       0
Arbitration award went to Complainant       0
Arbitration award went to Respondent   1   1
Ethics Complaints filed by members 5     5
Ethics Complaints filed by public 4     4
Complaints forward to an Ombudsman 10     10
Ombuds complaints that were successfully resolved 5     5
Ombuds complaints that resulted in a written complaint 1     1
Which Articles of COE violated 12    
Sanctions imposed (Combined): Letter of Warning, Code of Ethics Training